Signature Tradition- Warranty
This warranty is effective on all cabinets under the brand name of Signature Tradition, FERMAWOOD CABINETRY (“the Cabinet Products”), in the Traditional Series and, or Contemporary series, that is distributed by FERMAWOOD Cabinetry in the United States. This warranty is subject to all limitations, exclusions, disclaimers and procedures set forth herein.
All Signature Tradition, FERMAWOOD CABINETRY (“the Cabinet Products”), purchased from FERMAWOOD Cabinetry are warranted by to the original purchasing consumer for 5 years from the date of the orig-inal purchase or as long as the original purchasing consumer owns the home, whichever is less, against unnatural defects in material and workmanship under normal residential use. Any usage of the cabinet products other than for residential purpose is not covered under this warranty. This warranty is non-transferable and does not cover cabinet products sold or shipped outside of the United States
CLAIMS: To submit a claim covered under this warranty, the original proof of purchase or a copy must be provided. Please email all documents with pictures stating and showing defects for said claim to FERMAWOOD Cabinetry at: [email protected]
Warranty Exclusions: When a claim for warpage/joint separation/wood growth is submitted, FERMAWOOD Cabinetry may, at its sole op-tion and after inspection, defer action for up to 12 months to allow the Product to acclimate to the installed environment. These issues may be associated with indoor temperature and humidity lev-els outside of our specified recommendations, in our care and maintenance guidelines. Warpage or bowing due to excessive weight of stored items inside the cabinetry, will not be considered as a defect. NOTE: Please do not send back any items to FERMAWOOD Cabinetry prior to receiving proper authorization. FERMAWOOD Cabinetry takes no responsibility
This warranty constitutes an exclusive remedy against the cabinet products for all defects, damages and workmanship. There are no implied warranties extending beyond the terms of this warranty. FERMAWOOD Cabinetry shall not be liable for any incidental or consequential costs, expenses or damages. This warranty does not cover problems caused by any unauthorized services, improper installation of the cabinet products, and cabinetwork, drawer slides or hinges. This warranty does not cover items that have been modi ed from its original form.
Not covered under this warranty are flooring, tile, sinks, accessories, counter tops, appliances, plumb-ing xtures, etc. or the costs, including labor, to remove and reinstall materials and related components such as ttings, appliances, or any other related labor costs, etc.
This warranty does not cover items that have been modi ed from its original form. This warranty does not cover any product used or in-stalled in connection with cabinets, such as gas or electric appliances, countertops, or plumbing fix-tures. Furthermore, the warranty does not cover costs associated with shipping or transportation of re-placement components, removal or installation costs, loss of time, loss of use, loss of revenues, incon-venience or other incidental damages. This warranty coverage excludes, and does not cover deterioration due to normal wear and tear, mold, mildew, damage by misuse, physical abuse, misuse, accidents, improper maintenance, scratches, scuffs, burns, stains, wipe marks on darker color surfaces; neglect, acts of God, exposure to moisture, water, oods, leaking plumbing, or extreme heat, abuse, heat damage, due to incorrect installation or use of the Product adjacent to ovens or hotplates or other high heat sources, including deformation, cracking, discolouration and scorching, applying excessive impact to or mishandling the Product, including the impact caused by objects scraped along, thrown or dropped on to the Product’s surface; and other occurrences beyond the control of FERMAWOOD Cabinetry.
This Limited Warranty does not apply to Product: (i) installed outdoors; (ii) used for purposes for which it is not designed or intended by FERMAWOOD Cabinetry; (iii) which has been subjected to misuse, vandalism, abuse, negligence, or accident; (iv) which has been improperly stored (if Product must be stored, it should be covered and stored in a humidity/temperature controlled environment away from direct sunlight); (v) which has been improperly installed, cleaned or maintained; (vi) which has been subjected to improper temperature and/or humidity extremes (temperature outside the range of 55-85ºF, humidity outside the range of 30%-55%).
Sunlight, smoke, and other environmental conditions may also affect the color and integrity of your finish over time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this Limited Warranty. NOTE: Independent testing has shown that discoloration will develop on doors, drawers, and cabinet parts after contin-ued exposure to tobacco smoke. This is apparent on white and lighter finishes. We do not warrant discoloration in our products due to exposure to tobacco smoke.
Certain household cleaners and other substances may also affect the color and integrity of the Product’s finish over time. Any such effects on the color and/or integrity of the finish over time are not covered by this Limited Warranty. No contractor, retailer, and agent or employee of FERMAWOOD Cabinetry has the authority to alter obligations or limitations in this warranty.
This warranty constitutes the exclusive remedy against FERMAWOOD Cabinetry for all defects, damages and workmanship. There are no implied warranties extending beyond the terms of this warranty. FERMAWOOD Cabinetry shall not be liable for any incidental or consequential costs, expenses or damages. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. It is possible that one or more of the limitations and exclusions in this warranty may not apply to you.
WOOD AND COLOR VARIATIONS ( FERMAWOOD Cabinetry Traditional Series)
Wood is a product of nature, and since no two trees are alike, cabinets may vary in color, texture and grain. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks, pinholes and knots are not considered defects. Color variations in cabinets are also a natu-ral occurrence due to species, age, character of cabinets, and exposure to UV light and sunlight. For these reasons, new and/or replacement cabinets may not match display samples and/or existing cabinets. This may result in overall color variations, but is not considered a defect. GLAZED FINISH-ES: A glazed finish by character is an uneven finish. Some edges and profiles will have heavier hang up than others and glazing may vary from cabinet to cabinet, door to drawer and item to item. This may result in overall color variations but is not considered a defect. PAINTED FINISHES: Wood by nature will undergo expansion and contraction movements year after year as it compensates and adjusts to ever changing atmospheric humidity and temperature conditions. As such, finish stress lines may become visible on painted cabinets especially at the joints. Any such occurrence is not considered a defect.
If a defect does occur within the terms and conditions of this warranty, such defective part will be re-paired or replaced by FERMAWOOD Cabinetry, at its sole discretion. FERMAWOOD Cabinetry will not provide or pay for the cost of removal of defective product, transportation of defective, repaired or replaced product or installation of repaired or replaced product. FERMAWOOD Cabinetry will not be responsible for any shipping damages to the defective, replaced or repaired product. If defective item has been discontinued or is not available at the time, FERMAWOOD Cabinetry reserves the right to replace the item with the most similar item available at that time. FERMAWOOD Cabinetry may require at its discretion that the customer submit a clear photo, or that a company representative view the item being claimed before honoring this warranty.
THIS WARRANTY DOES NOT APPLY TO DISCONTINUED ITEMS, CLOSE OUT ITEMS, OR ITEMS SOLD “AS IS.” ALL SUCH PRODUCTS ARE SOLD “AS IS” AND SHALL NOT HAVE ANY WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, ANY EXPRESS WARRANTIES, IMPLIED WARRANTIES, WARRANTIES OF MERCHANTABILITY (EXPRESS OR IMPLIED), WAR-RANTIES OF FITNESS FOR A PARTICULAR PURPOSE (EXPRESS OR IMPLIED), OR ANY OTH-ER WARRANTIES REQUIRED BY LAW OR FACT. FERMAWOOD CABINETRY, and its Affiliates’, DISCLAIMS ALL OTHER WARRANTIES WHATSO-EVER, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FERMAWOOD CABINETRY HAVE ANY OTHER LIABILITY OR ANY MONETARY LIABILITY TO BUYER IN EXCESS OF THE PURCHASE PRICE OF THE FERMAWOOD CABINETRY PRODUCT ONLY. FERMAWOOD CABINETRY EXPRESSLY EX-CLUDES AND SHALL NOT BE RESPONSIBLE FOR INCIDENTIAL OR CONSEQUENTIAL DAMAG-ES OF ANY KIND. THE WARRANTY DOES NOT APPLY IN ANY STATE WHICH DOES NOT AL-LOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. The warranty shall be governed by and construed in accordance with the laws of the state of New Jersey. Any action brought in seeking the resolution of any controversy arising out of or relating to the warranty shall be brought in the courts of the state of New Jersey