Adornus – Warranty
COVERAGE OF WARRANTY
This warranty is effective on all cabinets imported by Adornus Cabinetry Inc., and assembled by WhoKnows in the United States. This warranty is subject to all limitations, exclusions, disclaimers and procedures set forth herein. All cabinets purchased from Adornus are warranted to the original purchasing consumer for 10 years from the date of the original purchase or as long as the original purchasing consumer owns the home, whichever es less, against unnatural defects in material and workmanship under normal residential use. Any use of Adornus products other than for residential use are not covered under this warranty. This warranty is non trsferable and does not cover cabinets sold or shipped outside of the United States,
EXCLUSIONS
This warranty supersedes any and all previous warranties by Adornus and consitutes the exclusive remedy against Adornus cabinetry for all defects, damages and workmanship. There are no implied warranties extending beyond the terms of this warranty. Adornus shall not be liable for any incidental or consequential costs, expenses or damages. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. It is possible that one or more of the limitations and exclusions in this warranty may not apply to you.
LIMITATIONS
This warranty does not cover problems caused by unauthorized services, improper installation of cabinets, cabinetwork, drawer slides or hinges. This warranty does not cover items that have been modified from its original form. This warranty does not cover any product used or installed in connection with cabinets, such as gas or electric appliances, countertops, or plumbing fixtures. This warranty does not cover damage caused by transportation, storage, dirt, exposure to moisture or excessive heat or cold, nor does it cover defects arising from regular wear and tear, misuse, neglect, accidents, alterations, improper use or failure to maintain properly. No contractor, retailer, distributor, agent or employee of Adornus has the authority to alter obligations or limitations in this warranty. This warranty does not cover improper and or extreme changes with regards to atmospheric conditions within the home not being properly maintained on a consistent level.
DISCLAIMERS
The following is a brief recap of some of the characteristics of the wood and finishes on the cabinets yu are about to purchase. Please read them carefully. If some of these characteristics concern you, please choose something else. We bring these characteristics to your attention so you will realize that Adornus will not be held responsible for these variations in your cabinetry.
WOOD AND COLOR VARIATIONS
Wood is a product of nature, and since no two trees are alike, cabinets may vary in color, texture and grain. Wood characteristics naturally ocurring such as variations in color, grain, mineral streaks, pinholes and knots are not considered defects. Color variations in cabinets are also a natural occurrence due to species, age, character of cabinets, and exposure to UV light and sunlight. For these reasons, new and/or replacement cabinets may not match display samples and/or existing cabinets. This may result in overall color variations, but is not considered a defect. GLAZED FINISHES: A glazed finish by character is an uneven finish. Some edges and profiles will have heavier hang up than others and glazing maay vary from cabinet to cabinet, door to drawer and item to item. This may result in overall color variations but is not considered a defect. PAINTED FINISHES: Wood by nature will undergo expansion and contraction movements year after year as it compensates and adjusts to ever changing atmospheric humidity and temperature conditions. As such, finish stress lines may become visible on painted cabinets especially at the joints. Any such occurrence is not considered a defect.
WARRANTY PERFORMANCE
If a defect does occur within the terms and conditions of this warranty, such defective part will be repaired or replaced by Adornus at its sole discretion. Adornus will not provide or pay for the cost of removal of defective product, transportation of defective, repaired or replaced product or installation of repaired or replaced product. Adornus will not be responsible for any shipping damages to the defective, replaced or repaired product. If defective item has been discontinued or is not available at the time, Adornus reserves the right to replace the item with the most similar item available at that time. Adornus may require at its discretion that the customer submit a clear photo, or that a company representative view the item being claimed before honoring this warranty.
CLAIMS
To submit a claim covered under this warranty, the original proof of purchase or a copy must be provided. Please email all documents with pictures stating and showing defects and or issues to your Sales Representative in order to receive RMA# and authorization for said claim.
NOTE
Please do not send back any items to Adornus prior to receiving proper authorization from customer service. Adornus takes no responsibility on any items sent back to Adornus without proper return authorization.
Reference: http://adornus.com/?page_id=803